Luna Home is an online home, pet, and lifestyle goods store built to bring you useful, well-designed products at fair prices, with a simple and secure shopping experience from click to delivery.
We're a small, independent business — Luna Home is operated by BCGS Holdings LLC, based in Guntersville, Alabama.
How We Ship
Like many online retailers today, our products ship directly from our fulfillment partners' warehouses rather than a single central location. This lets us offer a wide selection of quality goods without the markup of traditional retail, though it means delivery times can vary slightly by item. Full details are in our Shipping Policy.
Our Commitment
We stand behind what we sell. If something isn't right, our Refund Policy outlines how we'll make it right, and our support team is real people who read every message.
Get In Touch
Questions before or after you order? We're here to help.
Email: support@factory2door.com
Phone: (678) 266-9765
Mail: BCGS Holdings LLC, 11468 US Highway 431 South #1023, Guntersville, AL 35976, United States