Terms of service

1. Acceptance of Terms — By accessing or using factory2door.com (the "Site"), operated by BCGS Holdings LLC ("we," "us," "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.
2. Overview of Service — We operate an online retail store selling consumer products shipped directly from our fulfillment partners' warehouses to you.
3. Eligibility — You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site.
4. Products and Pricing — We attempt to display product information, images, and pricing accurately, but errors may occur. We reserve the right to correct any errors and to change or discontinue products at any time without notice.
5. Order Acceptance — Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or product unavailability. You will be notified if we are unable to fulfill your order.
6. Payment — Payment is due in full at the time of order. We use third-party payment processors and do not store your full payment card information.
7. Shipping — Shipping timelines and terms are described in our Shipping Policy, available at /policies/shipping-policy.
8. Returns and Refunds — Returns, refunds, and exchanges are governed by our Refund Policy, available at /policies/refund-policy.
9. Intellectual Property — All content on this Site, including text, graphics, logos, and images, is the property of BCGS Holdings LLC or its licensors and may not be used without permission.
10. Prohibited Uses — You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to our systems, or to interfere with the Site's operation.
11. Third-Party Links — The Site may contain links to third-party websites. We are not responsible for the content or practices of those sites.
12. Disclaimer of Warranties — The Site and products are provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.
13. Limitation of Liability — To the fullest extent permitted by law, BCGS Holdings LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.
14. Indemnification — You agree to indemnify and hold harmless BCGS Holdings LLC from any claims arising out of your violation of these Terms or misuse of the Site.
15. Privacy — Your use of the Site is also governed by our Privacy Policy, available at /policies/privacy-policy.
16. Changes to These Terms — We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
17. Termination — We reserve the right to refuse service or terminate access to the Site for any user who violates these Terms.
18. Governing Law — These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws principles.
19. Severability — If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
20. Contact Us — BCGS Holdings LLC | support@factory2door.com | (678) 266-9765 | 11468 US Highway 431 South #1023, Guntersville, AL 35976, United States