Shipping policy
We want to make sure your order reaches you as quickly and reliably as possible. Please double-check your shipping address before placing your order - we are not responsible for orders delayed or lost due to an incorrect address.
Processing Time - Orders are processed within 1-2 business days before they ship. You'll receive a confirmation email with tracking information as soon as your order ships.
Delivery Times - Standard Shipping (United States): 6-10 business days after processing. International Shipping: delivery times vary by destination; please allow additional time for customs clearance. Any customs fees, import duties, or taxes applied to international orders are the responsibility of the customer.
Shipping Delays - Occasionally, delays from our carriers or fulfillment partners are outside of our control. We appreciate your patience and will do everything we can to keep you updated if your order is delayed.
Contact Us - BCGS Holdings LLC | support@factory2door.com | (678) 266-9765 | 11468 US Highway 431 South #1023, Guntersville, AL 35976, United States